Twitch fights harassment with update to blocks and bans – Daily Esports
Popular broadcasting platform Twitch has implemented stronger measures against harassment by updating its ban feature. In previous years, policies over banning and blocking users have faced myriad criticisms. There have been some instances where users would violate company policy and not receive any kind of punishment. Others have received suspensions over minor offenses. As users continually fight for stronger and fairer bans, Twitch seeks to remedy most of these situations that escalate.
On a Twitter post on Friday, Twitch Support shared the update to its followers. It indicated a change to its blocking feature that now removes them from a user’s following list. Additionally, channel-banning a user will also remove them from the channel’s Chat list. Both preferences can be moderated by the user through their Settings option.
These features are most useful if a user finds someone to be extremely toxic or harassing and they decide to kick them off their channel. Not only will this ban an offender off of the channel, but they will have their IP shadow-banned as well. This prevents the offender from repeatedly creating new accounts to harass the channel.
Your well-being is important. We are taking steps to improve that, starting with your peace of mind. Blocking users now removes them from your Followers list. Channel banning users will remove them from your Chat list so you don’t have to see them anymore.
You can manage your Blocked users in your profile Security settings: https://www.twitch.tv/settings/security …
And Channel banned users in your Dashboard moderation preferences: https://dashboard.twitch.tv/settings/moderation/banned-chatters …
Learn how to manage harassment in your chat and keep it safe: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat …
Twitch is the world’s leading video platform and community for gamers.
Although the banning update has been recently announced, Twitch found a few issues. Until those kinks get resolved, they have temporarily suspended the update. However, they indicate the feature should be up and running soon enough.
Clarification and response
Many followers who have responded to the tweet gave some more suggestions for Twitch to implement. One follower had suggested to give editors more access to certain features, and another suggested to prevent banned offenders from creating content.
“Channel banning users will remove them from your Chat list so you don’t have to see them anymore.” – Does that mean no one can see them in the chat list, or just the streamer?
“Blocking users now removes them from your Followers list.” -Does that make it so they can’t refollow?
That’s correct – Blocked users won’t be able to refollow – additionally, they can’t whisper, host, request friendship, or purchase gift subs.
Banned users will not appear in the chat list at all – they also will not be able to see any messages in chat from other users, either.
Looking overall at the changes, most people happy, though a few are not. One user mentioned the unfairness that could happen with moderators and small offenses. Conversely, plenty of people were excited that they will no longer be harassed on their stream.
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